Knowledge Base What is End User Support?

What is End User Support?

End user support means that SharedHost staff will respond to your customers technical support tickets. This service is perfect for those that don't have the technical knowledge needed for technical support.

The base End User Support package is completely whitelabel just like our reseller plans. Your customers wont know an external service is providing support.

The pricing for End User Support depends on your reseller package and the amount replies you require. The pricing chat can be found below.

RS10
• $10 setup fee.
Then:
• $5 per month for 100 replies.
• $10 per month for 250 replies
• $15 per month for 550 replies.

RS100
• $10 setup fee.
Then:
• $5 per month for 100 replies.
• $10 per month for 250 replies
• $15 per month for 550 replies.

RS1000
• $20 setup fee.
Then:
• 550 replies per month included for free.
• $15 per month for 550 extra replies.

Note:
A billing or ticket system is required.

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